Terms & Conditions and Privacy Policy

Terms of Use for the Website https://www.growthspace.bg

These General Terms and Conditions govern the relationship between, hereinafter referred to as the “Provider,” on the one hand, and the users of the web pages and services available on the website https://www.growthspace.bg.

“GrowthSpace” Ltd. is a legal entity, BULSTAT UIC 207893870, with headquarters and address at Sofia 1111, g.k. Yavorov, Bl. 40, Ent. A, Fl. 3, email address: office@growthspace.bg, phone number: +359888305382

Please read the published General Terms and Conditions in full before using the informational and commercial services offered on the Website (hereinafter referred to as the “Services”).

This document contains information about the activities of the Provider and the General Terms and Conditions for the use of the services provided by the Provider, governing the relationship between us and each of our Users.

Acceptance of the General Terms and Conditions is a necessary and mandatory requirement for concluding a contract between the User and the Provider.

By accepting the General Terms and Conditions, the User agrees that their personal data may be processed based on the contract concluded between them and the Provider.

Definitions

For the purposes of these General Terms and Conditions, the following terms shall be understood as follows:

Website – https://www.growthspace.bg and all its subdomains.

User – any individual who acquires goods or uses services not intended for carrying out commercial or professional activity, and any individual who, as a party to a contract under this law, acts outside the scope of their commercial or professional activity.

General Terms and Conditions – these General Terms and Conditions, which include terms of use, cookies, rules for registration and delivery, voluntary dispute resolution, withdrawal and replacement forms, and any other legally relevant information available on the Website.

Personal data – information about an individual that reveals their physical, psychological, mental, family, economic, cultural, or social identity.

Service – any material or intellectual activity carried out independently, intended for another person, and not primarily aimed at the transfer of possession of an object.

Service contract – a contract, other than a contract of sale, under which the Provider provides or undertakes to provide a service to the User, and the User pays or undertakes to pay the price for it.

Alternative Dispute Resolution procedure – a procedure for out-of-court settlement of user disputes, complying with the requirements of this law and carried out by an alternative dispute resolution body.

Provided Services

  1. On the Website, Users have the opportunity to conclude contracts for the provision and delivery of the services offered by the Provider.

Order

  1. Users use the website interface to conclude contracts with the Provider for the services offered.

2.1. The service contract is considered concluded from the moment the order is confirmed by the Provider.

2.2. If it is not possible to provide a particular service, the Provider reserves the right to refuse the order.

2.3. After selecting one or more services offered on the Provider’s website, the User must add them to their list of services for purchase.

2.4. When placing an order, the User receives email confirmation that their order has been accepted.

  1. The Provider has the right to refuse to conclude a contract with a dishonest User.

3.1. The Provider has the right to treat a User as dishonest in cases where:

  1. the User fails to comply with the General Terms and Conditions;
  2. the User displays dishonest, arrogant, or rude behavior towards the Provider’s representatives;
  3. the User has been found to engage in systematic abuse against the Provider.

Prices

  1. The prices of the services offered are those listed on the Provider’s website at the time the order is placed, except in cases of obvious error.

4.1. The prices of the services include VAT, where applicable.

  1. The Provider reserves the right to change the prices of the services offered on the website at any time and without notice, with such changes not affecting orders that have already been placed.
  2. The Provider may offer discounts on the services available on the website in accordance with Bulgarian law and rules set by the Provider. The rules applicable to such discounts are available where the discount is displayed. Discounts may be offered in various forms (e.g., promotions, loyalty discounts, provided individually, at random, or as a result of participation in a contest or customer survey).

6.1. Different types of discounts cannot be combined when ordering and purchasing the same service.

Payment

  1. When the User returns a service with the right to a refund for any reason, the refundable amount is reduced by the value of any discount applied to the service, and only the amount actually paid is subject to refund.
  2. The User may pay for the ordered services using, at their discretion, one of the options listed on the website. The following payment methods are available on the Website:
  • Bank tranfer
  • Payment via ePay
  • Payment via ePay – BORICA
  1. If the User chooses a payment method involving a third party — a payment service provider — the User may be bound by the provisions, terms, and/or fees of such a third party.
  2. The Provider is not responsible if a payment method involving a third party — a payment service provider — is unavailable or otherwise does not function due to reasons beyond the Provider’s control.
  3. Card Payment Data Security Policy
  4. For processing card payments, we use the payment systems of ePay.bg and BORICA, which are certified according to the international standard PCI DSS (Payment Card Industry Data Security Standard). This ensures the highest level of protection for the transmission and processing of card data.
  5. Secure Payment Processing
    • All data related to card payments is processed directly by ePay.bg and BORICA. Our website does not store, process, or transmit your card data, such as the card number, CVV code, or expiration date.
  6. Connection Encryption
    • The information you enter during payment is transmitted through a secure and encrypted SSL/TLS connection, which protects your data from unauthorized access.
  7. Additional Layers of Protection
    • When making a payment, confirmation via the 3D Secure mechanism (Verified by Visa or Mastercard SecureCode) may be required, adding an additional layer of protection for your transactions.
  8. If you have any additional questions regarding payment security, please contact us at office@growthspace.bg

Card Payment Data Security Policy

For processing card payments, we use the payment systems of ePay.bg and BORICA, which are certified according to the international standard PCI DSS (Payment Card Industry Data Security Standard). This ensures the highest level of protection for the transmission and processing of card data.

  1. Secure Payment Processing
    • All data related to card payments is processed directly by ePay.bg and BORICA. Our website does not store, process, or transmit your card data, such as the card number, CVV code, or expiration date.
  2. Connection Encryption
    • The information you enter during payment is transmitted through a secure and encrypted SSL/TLS connection which protects your data from unauthorized access.
  3. Additional Layers of Protection
    • When making a payment, confirmation via the 3D Secure mechanism (Verified by Visa or Mastercard SecureCode) may be required, adding an additional layer of protection for your transactions.

If you have any additional questions regarding payment security, please contact us at office@growthspace.bg

Contract Withdrawal and Replacement

  1. The User has the right to withdraw from the contract without giving a reason and without owing any compensation or penalty within 14 days from the date the service contract was concluded by the User.
  2. To exercise their right under this clause, the User must clearly notify the Provider of their decision to withdraw from the contract, specifying the goods/services they wish to return by providing all details of the order and delivery, including, but not limited to: the content and value of the order, the details of the person who placed the order, and other relevant information.
  3. The Provider publishes a form on its website for exercising the right to withdraw from the contract.
  4. To exercise the right of withdrawal, the Provider gives the User the option to complete and submit the standard withdrawal form or another unequivocal statement electronically via the website. In such cases, the Provider immediately sends the User confirmation of receipt of their withdrawal on a durable medium.
  5. If, in connection with the performance of the contract, the Provider has incurred expenses and the User withdraws from the contract, the Provider has the right to retain the corresponding amount for the expenses incurred or to request payment for them.
  6. The User does not have the right to withdraw from the contract if the subject of the contract is:
  • for the provision of services where the service has been fully performed and its execution began with the User’s explicit prior consent and confirmation that they are aware they will lose the right of withdrawal once the contract has been fully executed by the Provider.
  1. The Provider refunds the amount paid by the User.

Complaints

  1. The User has the right to file a complaint for any discrepancy between the service and what was agreed upon or ordered.
  2. The User has the right to submit a complaint about the service, regardless of whether the manufacturer or the Provider has provided a commercial warranty.

19.1. A complaint about services may be submitted within 14 days of discovering the discrepancy between the service and what was agreed.

  1. A complaint may be submitted orally via the telephone number provided by the Provider or in writing via the specified email, by mail, or delivered to the company’s address. The Provider makes a complaint form accessible on its website.
  2. When submitting a complaint, the User must specify the subject of the complaint, their preferred method of resolution, the amount claimed, and their contact address, phone number, and email.
  3. When submitting a complaint, the User must also provide the documents on which the claim is based, namely:
  1. receipt or invoice;
  2. protocols, reports, or other documents establishing the discrepancy of the goods or services with what was agreed;
  3. other documents supporting the claim, including its basis and amount.
  1. Submitting a complaint does not prevent the filing of a claim.
  2. The Provider maintains a register of submitted complaints. The User is sent a document to the email address they provided, indicating the complaint number from the register and the type of service.
  3. When the Provider resolves a complaint, it issues a report in two copies and provides one copy to the User.

Intellectual Property

  1. The intellectual property rights to all materials and resources on the Provider’s website (including available databases) are protected under the Copyright and Related Rights Act, belong to the Provider or the respective person who has granted the Provider a license to use them, and may not be used in violation of applicable law.
  2. In the event of copying or reproducing information beyond what is permitted, as well as any other infringement of the intellectual property rights of the Provider’s resources, the Provider has the right to claim full compensation for both direct and indirect damages.
  3. Except where explicitly agreed, the User may not reproduce, modify, delete, publish, distribute, or otherwise disclose the informational resources published on the Provider’s website.
  4. The Provider undertakes to exercise due care to ensure that the User has normal access to the services provided.
  5. The Provider reserves the right to suspend access to the provided services. The Provider has the right, but not the obligation, at its discretion, to delete informational resources and materials published on its website.

Termination and Cancellation of the Contract

  1. The Provider has the right, at its discretion and without prior notice, to unilaterally terminate the contract if it determines that the provided services are being used in violation of these General Terms and Conditions, the legislation of the Republic of Bulgaria, and generally accepted moral standards.
  2. Except in the cases provided for in these General Terms and Conditions, the contract between the parties is also terminated in the event of the Provider ceasing its operations or discontinuing the maintenance of its website.
  3. Outside of the cases mentioned above, either party may cancel this contract by giving one week’s notice to the other party in the event of a failure to fulfill contractual obligations.
  4. The written form of the contract is considered fulfilled by sending an email, clicking an electronic button on a page with content completed or selected by the User, checking a box on the website, or similar actions, provided that the statement is recorded technically in a way that allows it to be reproduced.

Severability Clause

  1. The parties declare that if any of the clauses in these General Terms and Conditions are found to be invalid, this shall not affect the validity of the entire contract or its other parts. The invalid clause shall be replaced by the mandatory provisions of the law or established practice.

Amendment of the General Terms and Conditions

  1. The Provider undertakes to notify Users of any amendment to these General Terms and Conditions within 7 days of the occurrence of this circumstance, at the email address provided by the User.
  2. Where the User does not agree with the amendments to the General Terms and Conditions, they shall be entitled to withdraw from the contract without stating a reason and without owing any compensation or penalty. To exercise this right, the User must notify the Provider within one month of receiving the notice under the preceding article.
  3. In the event that the User does not exercise their right to withdraw from the contract in accordance with the procedure set out in these General Terms and Conditions, the amendment shall be deemed accepted by the User without objection.

Governing Law

  1. For all matters not regulated by these General Terms and Conditions, the provisions of the applicable legislation of the Republic of Bulgaria shall apply.

Information on the regulatory authorities overseeing the activity

The authorities regulating the activity of the Merchant are the Consumer Protection Commission (CPC) and the Commission for Personal Data Protection (CPDP), with the following contact details:

For CPC

  • Website: https://kzp.bg/kontakti
  • Phone: 0700 111 22
  • email: info@kzp.bg
  • Address: Sofia, pl. Slaveikov, №4A, fl. 3, 4 and 6

For CPDP

  • Website: https://www.cpdp.bg/
  • phone: 02/91-53-518
  • email: kzld@cpdp.bg
  • Address: Sofia 1592, bul. „Prof. Tsvetan Lazarov” № 2

Users can use the European Online Dispute Resolution (ODR) platform, available at http://ec.europa.eu/odr - – a single access portal that allows consumers and merchants in the EU to resolve disputes between them.

Alternative dispute resolution (ADR) between consumers and merchants is an out-of-court conciliation procedure based on a voluntary principle.

The general conciliation commissions assist in reaching an agreement between consumers and merchants in disputes concerning contracts for the sale of goods and the provision of services.

The general conciliation commissions are designated based on regional criteria, and the commission competent to resolve disputes between the Provider and the User is the General Conciliation Commission seated in Sofia, with jurisdiction over the territory of Sofia Province.

The consolidated list of recognized ADR bodies in the EU member states can be found at:

https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.adr.show

User Identification

The Provider identifies the Users of the website by storing log files on the website's server.

The Provider has the right to collect and use information about the Users on the basis of and for the purposes of performing the contract concluded under the General Terms and Conditions with the User. The information through which a person can be identified may include personal data specified in the General Terms and Conditions, as well as any other information voluntarily provided by the person during registration. The information also includes any other data that the User enters, uses, or provides when using the services.

The Provider may disclose personal data to third parties only in cases provided by law and under the circumstances stipulated by law, or with the explicit consent of the Users.

Standard form for exercising the right of withdrawal from the contract:

(Complete and submit this form only if you wish to withdraw from the contract.)

To_______________________________________

I/we hereby notify that I/we withdraw from the contract concluded by me/us for the purchase of the following services: ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

Ordered on/received on – …………………………………………………………………………………………

User(s) name(s) - ……………………………………………………………………………………………….

User(s) address - …………………………………………………………………………………………………

User(s) Signature: ……………………………………………….

(only if this form is on paper)

Date: ……………………………………………

Standard form for exercising the right to make a complaint

To: GrowthSpace Ltd.

I/we hereby notify that I/we have identified a discrepancy between the service(s) and what was agreed upon.

Complaint subject:

………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

Ordered on/received on – …………………………………………………………………………………………

Preferred method of resolution (please select the desired option):

  • Provision of the service in accordance with the contract
  • Price reduction
  • Payment refund

I enclose the following documents (please mark the applicable option):

  • receipt or invoice;
  • protocols, reports, or other documents establishing the discrepancy of the goods or services with what was agreed;
  • other documents supporting the claim, including its basis and amount.

Claimed amount: …………………………………………………………………

User(s) name(s) - ……………………………………………………………………………………………….

User(s) address - …………………………………………………………………………………………………

User(s) Signature (only if the form is on paper): …………………………………………………………………

Date: ………………………………

Privacy Policy

Information about the personal data controller:

“GrowthSpace Ltd.”, UIC 207893870, address: Sofia 1111, g.k. Yavorov, bl. 40, ent. А, fl. 3, phone: 359888305382; e-mail: office@growthspace.bg

Legal grounds and purposes for which we use your personal data

We process your personal data on the following legal grounds:

  • The contract concluded between us and you, for the purpose of fulfilling our obligations under it;
  • Your explicit consent – the purpose is specified for each particular case;
  • Where a legal obligation is provided;

In the following paragraphs, you will find detailed information concerning the processing of your personal data, depending on the legal ground on which such processing is based.

FOR THE FULFILLING OF A CONTRACT OR IN THE CONTEXT OF PRE-CONTRACTUAL RELATIONS

We process your personal data in order to fulfill contractual and pre-contractual obligations and to exercise the rights arising from the contracts concluded with you.

Purposes of the processing:

  • Establishing your identity;
  • Managing and fulfilling your request, and performing the concluded contract;
  • Preparing an offer for the conclusion of a contract;
  • Preparing and sending an invoice/bill for the services you use with us;
  • To provide you with the necessary comprehensive service, as well as to collect the amounts due for the services used;
  • Retention of correspondence related to placed orders, request processing, reporting of issues, and other matters;
  • Notifications regarding all matters related to the services you use with us;
  • To identify and/or prevent unlawful actions or actions contrary to our terms and conditions for the respective services;

Data we process on this legal basis:

On the basis of the contract concluded between you and us, we process information regarding the type and content of the contractual relationship, as well as any other information related to the contractual relationship, including:

  • Personal contact data – contact address, email, phone number;
  • Identification data – Full name, unique civil number or foreigner’s personal number, gender, age group, permanent address;
  • Data regarding placed orders;
  • Correspondence related to comprehensive service – emails, letters, information regarding your requests for issue resolution, complaints, petitions, grievances, and feedback received from you;
  • Information regarding credit or debit cards, bank account numbers, or other banking and payment information in connection with payments made;

o   other information such as:

  • Customer number, code, or other identifier created for identification purposes;
  • IP address when visiting our website;
  • Information from your actions on the website.

The processing of the aforementioned personal data is mandatory for us in order to conclude the contract with you and to perform it. Without providing us with the above-mentioned data, we would not be able to fulfill our contractual obligations.

We disclose personal data to third parties

We disclose your personal data to third parties, with the primary aim of providing you with high-quality, prompt, and comprehensive service. We do not share your personal data with third parties before ensuring that all technical and organizational measures to protect such data have been implemented, and we strive to maintain strict control over the fulfillment of this purpose. In such cases, we remain responsible for the confidentiality and security of your data.

We disclose personal data to the following categories of recipients (data controllers):

  • Postal operators and courier companies;
  • Individuals engaged to maintain equipment, software, and hardware used for the processing of personal data and necessary for the company’s operations;
  • Individuals providing consulting services in various fields.

When we delete data collected on this legal basis

Data collected on this legal basis are deleted 5 years after the termination of the contractual relationship, regardless of whether it is due to the expiration of the contract term, termination, or any other reason. The period is determined by the 5-year statute of limitations for potential claims arising from the contract.

FOR THE FULFILLMENT OF LEGAL OBLIGATIONS

It is possible that the law imposes an obligation on us to process your personal data. In such cases, we are required to carry out the processing, for example:

  • Obligations under the Law on Measures against Money Laundering;
  • Fulfillment of obligations related to distance selling and off-premises sales, as provided for in the Consumer Protection Act;
  • Providing information to the Consumer Protection Commission or to third parties as stipulated in the Consumer Protection Act;
  • Providing information to the Commission for Personal Data Protection in connection with obligations set forth in the legislation on personal data protection;
  • Obligations provided for in the Accounting Act, the Tax and Social Insurance Procedure Code, and other related legislation, in connection with maintaining lawful accounting records;
  • Providing information to the court and third parties within judicial proceedings, in accordance with the requirements of the applicable legislation governing such proceedings;
  • Age verification for online shopping.

When we delete personal data collected on this legal basis

Data collected pursuant to a legal obligation are deleted once the obligation to collect and retain them has been fulfilled or has ceased to apply. For example:

  • Under the Accounting Act for the retention and processing of accounting data (11 years);
  • Obligations to provide information to the court, competent state authorities, and other grounds stipulated in the applicable legislation (5 years).

Disclosure of data to third parties

When a legal obligation is imposed on us, we may disclose your personal data to the competent state authority, or to a natural or legal person.

WITH YOUR CONSENT

We process your personal data on this legal basis only after your explicit, unambiguous, and voluntary consent. We will not impose any adverse consequences on you if you refuse to consent to the processing of your personal data.

Consent constitutes a separate legal basis for the processing of your personal data, and the purpose of such processing is specified therein, and does not overlap with the purposes listed in this policy.

Data we process on this legal basis:

On this legal basis, we process only the data for which you have given your explicit consent. The specific data are determined on a case-by-case basis. Typically, such data include:

  • Full name;
  • Phone number;
  • Email address.

Disclosure of data to third parties

On this legal basis, we do not disclose your data to third parties.

Withdrawal of consent

Given consents may be withdrawn at any time. Withdrawal of consent does not affect the performance of contractual obligations. If you withdraw your consent to the processing of personal data for any or all of the purposes described above, we will no longer use your personal data and information for the purposes specified above. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

To withdraw the given consent, it is sufficient to use our website or simply contact us using our provided contact details.

When we delete data collected on this legal basis

Data collected on this legal basis are deleted upon your request or 12 months after their initial collection.

PROCESSING OF ANONYMIZED DATA

We process your data for statistical purposes, meaning for analyses where the results are only aggregated and, therefore, the data are anonymized. Identifying a specific individual from this information is impossible.

Your data may also be anonymized. Anonymization serves as an alternative to data deletion. During anonymization, all personally identifiable elements/enabling elements for your identification are irreversibly removed. There is no legal obligation to delete anonymized data, as they do not constitute personal data.

How we protect your personal data

To ensure adequate protection of the company's and its clients' data, we implement all necessary organizational and technical measures provided for in the Personal Data Protection Act.

For maximum security in the processing, transfer, and storage of your data, we may use additional protective mechanisms such as encryption, pseudonymization, and others.

Personal data received from third parties

We do not receive data from third parties.

Users rights

Every User of the website enjoys all rights for the protection of personal data in accordance with Bulgarian legislation and European Union law.

The User may exercise their rights via the contact form or by sending a message to our email address.

Every User has the right to:

  • Be informed (regarding the processing of their personal data by the controller);
  • Access their own personal data;
  • Rectification (if the data are inaccurate);
  • Erasure of personal data (the "right to be forgotten");
  • Restriction of processing by the controller or the data processor;
  • Data portability between different controllers;
  • Objection to the processing of their personal data;
  • The data subject also has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning the data subject or similarly significantly affects them;
  • The right to seek protection through judicial or administrative proceedings in the event that the data subject's rights have been violated.

The User may request erasure if one of the following conditions is met:

  • The personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
  • The User withdraws their consent, on which the processing of the data is based, and there is no other legal basis for the processing;
  • The User objects to the processing, and there are no overriding legitimate grounds for the processing;
  • The personal data have been processed unlawfully;
  • The personal data must be erased to comply with a legal obligation under Union law or the law of a Member State applicable to the controller;
  • The personal data were collected in connection with the provision of information society services to a child, and consent was given by the holder of parental responsibility for the child.

The User has the right to restrict the processing of their personal data by the controller when:

  • They contest the accuracy of the personal data. In this case, the restriction of processing applies for a period that allows the controller to verify the accuracy of the personal data;
  • The processing is unlawful, but the User does not wish the personal data to be erased and instead requests the restriction of their use;
  • The controller no longer needs the personal data for the purposes of processing, but the User requires them for the establishment, exercise, or defense of legal claims;
  • They object to the processing while awaiting verification of whether the controller's legitimate grounds override the interests of the User.

Right to data portability

The data subject has the right to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used, and machine-readable format, and has the right to transfer those data to another controller without hindrance from the controller to whom the personal data were provided, where the processing is based on consent or a contractual obligation and is carried out by automated means. When exercising their right to data portability, the data subject also has the right to have the personal data transmitted directly from one controller to another, where technically feasible.

Right to object

Users have the right to object to the processing of their personal data by the controller. The data controller is obliged to cease processing unless it demonstrates compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or for the establishment, exercise, or defense of legal claims. In the case of an objection to the processing of personal data for direct marketing purposes, the processing must be terminated immediately.

Complaint to the supervisory authority

Every User has the right to lodge a complaint regarding the unlawful processing of their personal data with the Commission for Personal Data Protection or with the competent court.

Maintaining a register

We maintain a register of the processing activities for which we are responsible. This register contains all the information listed below:

  • The name and contact details of the controller;
  • The purposes of the processing;
  • A description of the categories of data subjects and the categories of personal data;
  • The categories of recipients to whom the personal data have been or will be disclosed;
  • Including recipients in third countries or international organizations;
  • Where possible, the envisaged deadlines for the erasure of different categories of data;
  • Where possible, a general description of the technical and organizational security measures.

"Cookies" policy

What are "cookies"?

Use of "cookies"

“Cookies” are small text files or packets of information that are stored through the Internet browser on your end device (computer, tablet, laptop, or mobile phone) when you visit various websites and web pages. The primary purpose of cookies is to make the user recognizable when they return to the Website. Some cookies have more specific uses, such as recording user behavior on the site and facilitating the user’s experience on the Website. More information about how cookies function can be found on the Internet.

How are "cookies" used on this Website?

We use “cookies” on this Website primarily to facilitate site usability, improve its performance, and store information about user behavior. In this process, no personal data are stored, meaning that the cookies on the site cannot identify you as an individual; therefore, the Personal Data Protection Act does not apply to the collection of this information. The information collected from cookies is usually used in aggregated form to analyze user behavior on the Website, which allows us to improve site functionality, user pathways, and the content provided.

What "cookies" are used on this Website?

Session "cookies"

This type of “cookies” facilitates your use of the website by temporarily storing information only for the duration of your browser session. Typically, the information stored through them includes which goods or services you have added to the cart, which pages of the site you have visited, and how you navigated to specific information. These cookies do not collect information from your end device and are automatically deleted when you leave the Website or end your browser session.

Permanent "cookies"

They allow us to store specific information about browsing, such as analyzing website visits, how you reached the Website, which pages you viewed, which options you selected, and where you navigated within the Website. Tracking this information enables us to make improvements to the Website, including correcting errors and expanding content. The retention period of this type of cookies varies depending on their specific purpose.

3rd party "cookies"

Our Website contains links to other websites or embedded content from other sites, such as Facebook, YouTube, Twitter, Google+, LinkedIn, or partner websites. When visiting these websites or accessing content from them, cookies from these websites may be stored on your end device. These cookies are defined as “third-party cookies,” and we have no control over their generation or management. Therefore, we advise you to seek information about them and how to manage them on the respective third-party websites.

How can I manage the use of “cookies” on this Website?

All browsers allow the management of “cookies” through a specially designated folder in your browser. You can block the receipt of cookies, delete all or some of them, or set your preferences regarding the use of cookies before visiting our website. Please note that deleting or blocking cookies may adversely affect the functionality of our Website and, consequently, your user experience.

Disabling or blocking “cookies”

The control, disabling, or blocking of cookies is managed through your browser settings. Please note that completely prohibiting the use of all cookies may affect the functional performance of the website, its efficiency, and access to certain information.